Welcome to the NucleoCell Nutrition PTY LTD ecommerce website (“Site”). By accessing or using this Site, you (“User” or “you”) agree to be bound by the following terms and conditions (the “User Policy”). This Policy governs your use of our website—including browsing, account registration, ordering, and any interactions with our content and services. If you do not agree to these terms, please do not use our Site.

• Company:
  NucleoCell Nutrition PTY LTD, its affiliates, successors, and assigns.
• User:
  Any person or entity that accesses or uses this Site.
• Products/Services:
  All goods, nutritional supplements, and related services offered on our website.
• Order:
  Any request submitted by a User for the purchase of Products via the Site or any other platform (e.g., Facebook, Instagram).

By using the Site, you confirm that you have read, understood, and agree to comply with this User Policy, including any modifications that may be made from time to time. Continued use of the Site constitutes your acceptance of any revised terms.

• Registration:
  Some features of the Site may require registration. When you register, you agree to provide accurate, current, and complete information and update it as necessary.
• Account Security:
  You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

• Permitted Use:
  You agree to use the Site for lawful purposes only. You shall not:
  • Violate any applicable laws or regulations;
  • Transmit any harmful or malicious code;
  • Engage in unauthorized commercial activities;
  • Interfere with the operation or security of the Site.
• Prohibited Conduct:
  You must not attempt to bypass any security measures, gain unauthorized access, or disrupt the operation of the Site or its servers.

• Placing an Order:
  All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
• Pricing and Payment:
  Prices displayed on the Site are in ZAR and may change without notice. Payment must be made through the payment methods offered on the Site. All payments are processed securely.
• Shipping and Delivery:
  Delivery of Products will be made in accordance with our Shipping Policy, which forms part of this User Policy. Delivery times are estimates only, and we are not liable for delays beyond our control.

• Ownership:
  All content on this Site—including text, images, logos, and software—is owned by NucleoCell Nutrition PTY LTD or its licensors and is protected by applicable intellectual property laws.
• Limited License:
  You are granted a non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only. You may not reproduce, modify, or distribute any content without our express written permission.

We value your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information. By using our Site, you consent to such processing as described in our Privacy Policy.

• Our Commitment to You:
  We are dedicated to providing you with a reliable and secure online experience. While we continuously work to ensure that our Site, information, products, and services are as accurate and up-to-date as possible, they are offered on an “as is” basis. This means that, despite our best efforts and ongoing improvements, occasional errors or interruptions might occur due to factors beyond our control. Should you ever experience any issues, we encourage you to reach out to our customer support team so we can assist you promptly. Your satisfaction and trust are very important to us.
• Limitation of Liability:
  In no event shall NucleoCell Nutrition PTY LTD, its directors, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through it. Our total liability shall not exceed the amount you paid for the Product(s) in question.

You agree to indemnify, defend, and hold harmless NucleoCell Nutrition PTY LTD and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site, your violation of these terms, or your infringement of any third-party rights.

We reserve the right to modify or update this User Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes signifies your acceptance of the revised User Policy.

If you have any questions, concerns, or requests regarding this User Policy, please contact us at: